KAKUCUT SUPPORT
Make your next cut easier.
Find answers for importing, captions, exports, and privacy. If you are stuck, send us the details and we will help.
Frequently asked questions
Does KakuCut upload my videos?
No. KakuCut is designed for local editing. The videos you choose stay on your device while you import, edit, caption, and export.
Why are captions unavailable?
Caption generation depends on the selected language, device support, an available on-device speech model, and audio in the source video. You can retry, choose another language, edit captions manually, or import an SRT file.
Where is my exported video?
After a successful export, choose Share or Save to Photos. Saving to Photos requires Photos permission. An export that was cancelled or failed is not a completed video.
Can I edit more than one video?
Yes. One project supports up to ten ordered videos. Trim, split, speed, captions, canvas settings, and export work on the assembled project timeline.
Which iPhones are supported?
KakuCut requires iOS 17 or later. The primary on-device caption path is available on supported iOS 26 devices; availability can vary by language and installed speech model.
CONTACT
Still need a hand?
Include your iPhone model, iOS version, KakuCut version, what you expected, and what happened. Please do not email private source videos unless we ask for them.
Email KakuCut support ↗